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What’s the Most Important Skill a Trainer Needs to Keep Clients?


I’m pleased to have this guest post by Kate Swann, the FIRST and ONLY psychologist that I’m aware of to provide resources for industry professionals, including a book  (copies of the book are available FREE to FITREC professionals). 

This post is the first in a series on Client Retention – A Psychological Perspective.

If client retention is the most important part of building a successful Personal Training business, then…

Hands up who knows the most important skill needed for PTs to retain their clients! Continue reading