I’m pleased to have this guest post by Kate Swann, the FIRST and ONLY psychologist that I’m aware of to provide resources for industry professionals, including a book and a Level 1 Certification in the Psychology of Exercise Adherence (copies of the book are available FREE to FITREC professionals).
This post is the first in a series on Client Retention – A Psychological Perspective.
If client retention is the most important part of building a successful Personal Training business, then…
Hands up who knows the most important skill needed for PTs to retain their clients! Continue reading